Aztec
Last updated: 19th September 2025
1. This privacy policy applies to Aztec’s website at www.aztecltd.co.uk (the “Website”). We at Aztec take your privacy seriously. This policy covers the collection, processing and other use of personal data under the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (“DPA 2018”).
2. For the purpose of the UK GDPR and DPA 2018 we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Aztec, 77 London Road, Cowplain, Hants, PO8 8UJ. By using the Website you consent to this policy. We are registered with the Information Commissioner’s Office (ICO) for this purpose. Our registration number is 06199675.
INFORMATION WE COLLECT
3. We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you are making an enquiry with us.
4. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. This information is collected on the basis of our legitimate interests in monitoring and improving our website, but it does not identify you personally.
USE OF YOUR INFORMATION
5. We may hold and process personal data that you provide to us in accordance with the UK GDPR and DPA 2018.
6. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
6.1 To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service (legitimate interests);
6.2 If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you (legitimate interests);
6.3 Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you (consent);
6.4 Where you have consented to receive our e-newsletters, from time to time to provide that to you (consent).
DISCLOSURE OF INFORMATION
7. We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
8. If you do not want us to use your data for our use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the address detailed in clause 2, or sending us an email to enquiries@aztecltd.co.uk at any time.
CONTROLLING THE USE OF YOUR DATA
9. If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in clause 2 or email us at enquiries@aztecltd.co.uk at any time.
WHERE WE STORE AND TRANSFER YOUR DATA
10. As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the United Kingdom or European Economic Area (EEA), as we use remote website server hosts to provide the website and some aspects of our service. This may also involve processing by staff operating outside the UK/EEA who work for one of our suppliers.
11. If we transfer or store your personal data outside the UK/EEA, we will take steps to ensure that your privacy rights continue to be protected through safeguards such as adequacy regulations, Standard Contractual Clauses, or equivalent measures. If you use our service while you are outside the UK/EEA, your personal data may be transferred internationally in order to provide you with these services.
12. We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
13. We may disclose your personal data outside of our group: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if Aztec’s business is bought by a third party, in which case personal data held by it about its customers will be one of the assets to transfer to the buyer. Any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient.
14. Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
15. You have the right to opt out of our processing your personal data for marketing purposes by contacting us at enquiries@aztecltd.co.uk.
DATA RETENTION
16. We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:
– Enquiry data (contact forms, emails, call logs): retained for up to 24 months;
– Customer data (contracts, billing, service history): retained for 6 years after the end of the contract;
– Marketing data (newsletter sign-ups, consents): retained until consent is withdrawn or for up to 2 years after last interaction;
– Financial/transactional records (invoices, payments): retained for a minimum of 6 years (in line with HMRC requirements);
– Website analytics (cookies, IP logs, traffic data): retained for 12–18 months.
SECURITY
17. The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
18. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. You should choose a password that is not easy for someone to guess.
THIRD PARTY LINKS
19. You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
USE OF COOKIES
20. Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website.
21. We also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.
22. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.
23. Where we work with advertisers on our Website, our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.
YOUR RIGHTS
24. The UK GDPR gives you the following rights with respect to your personal data:
– The right to access information we hold about you;
– The right to rectification of inaccurate or incomplete data;
– The right to erasure (“right to be forgotten”);
– The right to restrict processing;
– The right to data portability;
– The right to object to processing, including direct marketing;
– The right to withdraw consent at any time;
– The right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).
25. You can exercise these rights at any time by writing to us at the address detailed in clause 2, or by email to enquiries@aztecltd.co.uk. We will respond within one month of receiving your request.
CHILDREN’S DATA
26. Our Website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so that we can delete it.
CHANGES TO THIS POLICY
27. We may update these policies to reflect changes to the website, services, or legal requirements. We encourage you to check this page periodically for updates. Continued use of the Website will signify that you agree to such changes.
CONTACT
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Aztec, 77 London Road, Cowplain, Hants, PO8 8UJ or enquiries@aztecltd.co.uk.
Version: September 2025